Insights We harness knowledge.
Do you want to create the right impulses in the innovation process? We design and moderate workshops in your company to drive your topic.
Planning and moderation of workshops with Design Thinking and Prototyping
Do you want to reach new customers in other cultural circles? Exploit the potential of our location in Luxembourg. With its cultural diversity, the city is ideal for testing new concepts. This means that with very little effort, you can familiarize yourself with the needs of people that come from all kinds of linguistic and cultural backgrounds.
Do you want to see things from your customers' perspective? We make it possible to experience the needs of individual customer groups in order to bring customer-centric products and services to life.
Needs analyses, interviews
Testing of products and services
Data collection, analysis and evaluation
Personas
Customer Journeys
Use cases
Visions
Implementation
Do you want to measure and increase the quality of your products and services? We work together with you to develop an appropriate quality model with measurable KPIs. To make changes in quality visible.
KPIs for user and customer experience
Quality reports
As consultants, we collect and structure information in order to make effective decisions.
As designers, we create the new and the constant which is relevant to people and becomes a true experience.
We think in three subject areas that we combine in a practical manner. In doing so, knowledge is our starting point for successful strategies and ideas.
Sensity references Insights. Who we work for:
Deutsche Telekom AG / Alstom Transportation France / Chambre de Métiers Luxembourg / Communauté des Transports Luxembourg / Exit Engineering Carbon Italy / Fonds d’urbanisation et d’aménagement du Plateau de Kirchberg Luxembourg / Luxinnovation GIE / SEB Skandinaviska Enskilda Banken / S.A. Luxembourg / Tolino Media GmbH Deutschland
We harness knowledge. Experience the customer perspective together with your colleagues.
