Service Design Global Conference 2026

Sensity was proud to be an official partner of the Service Design Global Conference (SDGC), which took place from 28–30 October 2026 in the Frankfurt Rhein-Main region. Organised by the Service Design Network, the event brought together the global service design community in a region close to our offices.

Our service design team, led by Stefanie Ellwanger and Marcel Befort, attended the conference, engaged in key discussions, exchanged with peers, and explored current developments in service design practice and journey management.

The event enabled many inspiring exchanges with practitioners, organisations, and service design experts from across sectors. We continue to welcome organisations interested in service design to visit our offices in Cologne and Luxembourg for further exchange and collaboration.

Thank you to everyone who met us at the Service Design Global Conference 2026 in Frankfurt. We look forward to continuing the conversations and collaborations initiated during the event.