We will talk about “Trials and Tribulations - Navigating challenges in the Service Design process”.

In a perfect world, competencies for a service development process are clearly defined and all stakeholders are involved at the right time. But the reality is often different:

Instead of telling just another nice design story, we want to shed light upon the real challenges that can arise in the design process and how to manage these.

Our experts from the fields of service design, brand strategy and copywriting will showcase project examples to share their experiences from many years of working on design projects with companies and institutions. We look forward to welcoming you there!