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Cities and Governments

A summer evening in a park and a lake in the background during sunset. People are out for a walk, and socializing.
A summer evening in a park and a lake in the background during sunset. People are out for a walk, and socializing.

Sensity is your trusted partner in shaping the future of cities and their environments and making public sector services more visible and comprehensible. In our tech-driven world, municipal government must meet citizens' evolving needs. Social media has revolutionized engagement with services, demanding user-friendly experiences and more participation in decision-making. Public servants must do more with limited resources and facing tight deadlines. At Sensity, we prioritize citizen perspectives, facilitate stakeholder communication, and empower you to adapt. Let us help you navigate and seize the opportunities of modern governance.

12 years of experience in supporting public sectors in Germany and Luxembourg

Making public sector services more visible and comprehensible

Flexible projects with a duration of 3 weeks to 3 years

What we offer

A man and woman at a whiteboard in a strategic planning session for the alignment of methods and services.
A man and woman at a whiteboard in a strategic planning session for the alignment of methods and services.

Understanding citizens' needs

  • Technologies, tools & methods for participant engagement
  • Reporting and recommendations
  • Public consultation & citizen feedback mechanisms
  • Demographic studies
  • Field research
  • Interviews, surveys & focus groups

Involving stakeholders

  • Stakeholder analysis and workshops
  • Data, insights and trends analysis
  • Strategic development

Making public sector services more visible and understandable

  • Citizen segmentation and targeted communication
  • Structuring, evaluating and categorizing communication topics
  • Design, copywriting and content strategy
  • Regular reports to improve efficiency, transparency and trust

Why work with us?

A group of Sensity consultants talking, exchanging ideas, and connecting.
A group of Sensity consultants talking, exchanging ideas, and connecting.

Broad expertise

We're a team of skilled experts, ready to bring our expertise to your project. Our areas of expertise include: research & service design, communication & branding, visual & digital design, copywriting & content design.
Meet our team

Resilient partnership

We understand challenges inherent to the public sector and have already gained experience throughout Europe. As a result, we're committed to being a reliable, optimistic, innovative, and patient partner, dedicated to navigating these obstacles alongside you. 

Responsible and transparent

Through our modular project structure and flexibility, we can efficiently overcome budget and resource constraints to ensure optimal results for your public sector projects - in a targeted, fast and focussed way.

Solutions that matter

By encouraging constructive citizen involvement, we facilitate participatory approaches that lead to meaningful contributions and promote successful outcomes for all stakeholders. 

Collaborative dialog

With our proactive communication, we aim to understand your specific requirements and, of course, those of the city or government. We are experienced, reliable and trustworthy partners with a sense for effective problem-solving and familiar with the prevailing rules and procedures.

GDPR & data protection

We ensure compliance with GDPR, prioritizing data protection and privacy. We implement robust measures to safeguard personal information, maintaining transparency and security. We value trust in every aspect of our partnerships, be compliant data management, a secure IT infrastructure, or TISAX certification.

Cultural diversity

Our team is international and brings cultural diversity to life, which is reflected in the many languages we speak.

People walking next to a tram.
People walking next to a tram.

Cities & Governments we support

How we collaborate

Consultation

Do you need a kick-start to do things yourself, or an expert opinion on specific issues? We give tailored advice, whether it is on setting up a new project or choosing the right workshop method.

Execution

Not enough resources to do everything you would want to? We make sure that your tasks get done on time and with exceptional quality — your extended design team on demand.

Co-Creation

We believe that the best things happen when people work together and combine their expertise to efficiently create solutions in the face of dynamic and complex challenges.

Interested in starting your project?

Let's talk about your ideas and questions – or contact us for an offer.

Giacomo Piovan

Experience Design Consultant
giacomo.piovan@sensity.eu
+352 274 056 80

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When it comes to municipal projects, we help you hear your citizens' voices to improve their quality of life.

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Explain

User-friendly information design and well-coordinated communication planning for public projects.